FAQs

Please contact Ascensia Diabetes Support on 0345 600 6030, email us at diabetessupport@ascensia.com or use the webchat on this website.

For record diaries, you can also download a two week diary from our website at https://www.diabetes.ascensia.co.uk/support/blood-glucose-record-diary/

Please contact Ascensia Diabetes Support on 0345 600 6030, email us at diabetessupport@ascensia.com or use the webchat on this website.

If you have a new meter you may need to change your prescription for your test strips.

Details of what test strip is used with each meters can be found below.

The CONTOUR^®PLUS and CONTOUR^®PLUS BLUE meters use the CONTOUR^®PLUS test strips.

The CONTOUR^®NEXT and CONTOUR^®NEXT ONE use the CONTOUR^®NEXT test strips

CONTOUR^®PLUS and CONTOUR^®PLUS BLUE meters use the CONTOUR^®PLUS test strips.

The CONTOUR^®NEXT and CONTOUR^®NEXT ONE use the CONTOUR^®NEXT test strips

Accuracy is important as you rely on your meter to help you get a complete picture of your blood glucose control. For example, it tells you if your glucose is too high, too low or just right. It also helps you to make decisions about food, activity and medication so it’s really important to have a meter which is accurate. Click here to learn more about Accuracy and learn how the current range of meters in the CONTOUR^® portfolio perform.